Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Maria Medina

April 26, 2023

5  out of  5 rating by Maria Medina
"Staff is super friendly, professional and knowledgeable."

Tai Peña-Hornung

March 29, 2023

5  out of  5 rating by Tai Peña-Hornung
"The ability to speak with Fredy brought a human aspect to a normally tedious everyday business transaction. His knowledge of multiple insurance plans and willingness to patiently explain the details, felt like an anomaly in customer service. Let's be 100% honest, insurance is a budget deficit and we hope to rarely have to use it. Because it's a necessity, I'm glad to be able to call someone who has a great demeanor. We appreciate him, Jeff, and the team that Jeff Marks has put together, to provide clients professional support."

Mike Thai

March 22, 2023

5  out of  5 rating by Mike Thai
"Great service by my agent Mercedes. She is always helpful in answering my questions about my auto and home insurance. I highly recommend anyone in seeking service from these agents! Mike T"

Santiago Cuevas

March 21, 2023

5  out of  5 rating by Santiago Cuevas
"It is nice you can still talk to a local live person. Very helpful and knowledgeable staff."


March 21, 2023

5  out of  5 rating by ItsJustMarcos
"Great customer service, and very friendly aswell!"


March 21, 2023

5  out of  5 rating by mun5h3ez
"These Guys are Awsome! Fredy is always on point and is hands down best communicator and rep I've ever worked with. Very responsive and quick to get anything you need done in a timely manner. Even with as many cars as I have. And they're prices are great. I will Always recommend these guys 👌"

Ludin Castaneda

March 20, 2023

5  out of  5 rating by Ludin Castaneda
"Great customer service, very friendly. He’s great at his job. Very satisfied 😌"

Mary Coronado

March 16, 2023

5  out of  5 rating by Mary Coronado
"En nuestra experiencia con State Farm insurance a sido muy buena ellos nos an ayudado en cualquier pregunta o confusión que tengamos acerca de seguros para autos y viviendas estamos muy contentos con ellos gracias 🙏🏻"

Jose a Delgado

March 15, 2023

5  out of  5 rating by Jose a Delgado
"Muy satisfechos con todo lo que me han brindado me atendió Fredy castro fue muy amable y explícito y habla muy bien el español"

Klisman Perez

March 15, 2023

5  out of  5 rating by Klisman Perez
"Freddy Castro helped me to have the best offer, he is a good helper, he helped me a lot when I claimed my car for vandalism, he was always aware of the entire process!!"

Serena Broussard

November 2, 2022

5  out of  5 rating by Serena Broussard
"I recently had to change my State Farm Agent after being with my first one for over 40 years. The new office i was assigned to is the office of Jeff Marks in El Sobrante. I had to pleasure of having Andrew help me out with a situation I really didn't want to deal with but working with him made it really easy. I appreciate his customer service and follow-up."

Carmen Stevenson

September 19, 2022

5  out of  5 rating by Carmen Stevenson
"Outstanding services, I was very stressed about my auto claim and Fredy was amazing, he took the time to help me and I felt so welcomed. Thank you"


May 19, 2022

5  out of  5 rating by GERARDO GOMEZ
"Fredy helped me get my car insurance, great coverage and incredible price. Highly recommended!"

Karen C

May 11, 2022

5  out of  5 rating by Karen C
"Freddy was extremely helpful & got me a great bundle for renters, auto, and life insurance! Very professional & great customer service! Thank you for all your help Freddy!"
Profile photo of Jenifer Wines

Jenifer Wines

May 2, 2022

5  out of  5 rating by Jenifer Wines
"🌟🌟🌟Freddy Castro became my angel last Friday morning… I found this waiting for me in the morning, & by that some afternoon this window was replaced & better than new!! Freddy was helpful, kind, supportive & encouraging… & he called in help from Mike’s Fast Glass in Los Angeles, who did a beautiful job!! Thanks Freddy!! You deserve more than 5 stars ⭐️ 🌟🌟"

Ron S

March 29, 2022

5  out of  5 rating by Ron S
"Jeff Marks brought me back into State Farm! I left SF a couple years ago after being with them for a long time. Meeting Jeff and getting to understand his genuinely caring personality I decided to give State Farm another chance. I recently moved over from AAA and I could not be happier. Jeff is always answering my calls and questions about policies. He was especially helpful and went the extra mile to ensure I was taken care of after an incident I was in. I could not recommend him enough, Jeff is simply an outstanding agent."

Victor Imah

February 17, 2022

5  out of  5 rating by Victor Imah
"I got helped by one of the agents ( Freddy) and he did a really good job in helping me find the right everything. Pricing, coverage etc so thank you!!!"

peter rosselli

February 4, 2022

5  out of  5 rating by peter rosselli
"Jeff Marks has been awesome! Very helpful! We moved from our old insurance carrier to State Farm and he made to whole process easy and saved us money! Our daughter went to Arizona for school and her apartment needed insurance. Jeff helped guide us in the right direction and referred us to an agent in Arizona that could help us. Jeff is very professional and quick to respond when we have questions or need help with our policies. We are definitely in good hands! Thank you Jeff!"

Kristen Edlund

February 3, 2022

5  out of  5 rating by Kristen Edlund
"Jeff is so fantastic! I was really nervous about a new agent after 25 yrs (mine retired). Jeff is awesome, he answered all my questions and helped me make some updates to my policy plus we added two cars and my new teenage driver. He found ways to save me money and was very available. Terrific response time and communication. I love having a real human agent who knows me, not some computer who could care less. I highly recommend Jeff Marks for anyone needing an agent who gives amazing service and cares about his clients!"

Mariela Martinez

January 20, 2022

5  out of  5 rating by Mariela Martinez
"Freddy Castro Was such great help to get my car insurance. He was able to walk me through all the options on life insurance making it very simple to choose what was best for me. He did not push anything, but after a few suggestions and some very in-depth descriptions, it was a breeze choosing the right options to suit my needs. If you are looking for an agent make the trip and ask for Freddy . You won’t regret it."

Julio Garcimez

January 18, 2022

5  out of  5 rating by Julio Garcimez
"Fredy was so helpful and professional!!"

Juan Carlos Valverde

November 18, 2021

5  out of  5 rating by Juan Carlos Valverde
"Súper atención de Fredy Castro muy profesional y muy preciso con la asesoría que brinda para que tomes una buena decisión. Recomendado!!!…."

Stacy Cucalon

June 29, 2021

5  out of  5 rating by Stacy Cucalon
"This office is great. Fredy is fantastic and always responds quickly to any questions for me. He worked with me to get the great deal I need and I definitely recommend this office."

David Mel

June 8, 2021

5  out of  5 rating by David Mel
"Fredy, is the best he never miss one call, fix all problem whenI have and super attentive"

Chad Russell

June 2, 2021

5  out of  5 rating by Chad Russell
"Been with this company since I first started diving, my dad added me to his account with them and its been great. There friendly and answer any questions. They also take care of claims fast"