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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexandra Haig

August 26, 2026

5  out of  5
rating by Alexandra Haig
"I've been with agency for over 20 years and have had consistently great experiences, even after an ownership change. Anytime I need to file a claim, make policy changes, etc staff has always been attentive helpful. I recently filed a claim for windshield replacement and Robert got it handled within minutes, even contacting the repair shop and scheduling an appointment for me. 5+ stars, as always!"
We responded:
"Thank you so much for the 5 stars, Alexandra! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Derek.Crystal Walker

August 25, 2026

5  out of  5
rating by Derek.Crystal Walker
"Great customer service and great follow up"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Pinole. "
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Gustavo Carlos

August 21, 2026

5  out of  5
rating by Gustavo Carlos
"Had a great Experience the prices were too high but was able to get information may can help in future Robert answers my questions"
We responded:
"Gustavo, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Aaron Malberg

August 19, 2026

5  out of  5
rating by Aaron Malberg
"Israel was great !
Professional and efficient!
Thank you!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Erika Brown

August 18, 2026

5  out of  5
rating by Erika Brown
"Amador.\nWas very helpful and assisted with all my questions and needs"
We responded:
"Erika, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Stephen Breazeale

August 12, 2026

5  out of  5
rating by Stephen Breazeale
"Robert is always so helpful with all my concerns!!!!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Pinole insurance team. "
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Shaquan Robinson

August 7, 2026

5  out of  5
rating by Shaquan Robinson
"super helpful in getting me good insurance and coverage that I felt comfortable with"
We responded:
"Hi Shaquan, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Pinole.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Jeff Marks "
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Leonardo Chininin

August 7, 2026

5  out of  5
rating by Leonardo Chininin
"No soy de comentar pero el agente Israel , muy genial , cosas directas una buena explicación excelente trabajo , ya estaba pensando irme a otra aseguranza más barata pero si tiene razón state farms es la mejor opción para la decisión que tendré a futuro de agregar un nuevo carro de dealer , así que muy buen trabajo aquí"
We responded:
"Leonardo, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Pinole. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jeff Marks and Team "
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Maria Camila Acevedo Cote

August 7, 2026

5  out of  5
rating by Maria Camila Acevedo Cote
"Muy buen servicio"
We responded:
"Thank you for your 5-star review! We appreciate you reviewing our service!!!!"
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Michael Lowenstein

August 3, 2026

5  out of  5
rating by Michael Lowenstein
"I highly recommend Jeff Marks State Farm agency. They are always friendly, professional and organized."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Mike Redmon

July 30, 2026

5  out of  5
rating by Mike Redmon
"Estefania is very helpful and a pleasure to work with!"
We responded:
"Mike, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Julio Iglesias

July 30, 2026

5  out of  5
rating by Julio Iglesias
"I had an excellent experience working with Rosemarie at State Farm! She was incredibly professional, knowledgeable, and patient throughout the entire process of helping me with my car insurance. She took the time to explain all of my coverage options, answered every question I had, and made sure I found the best policy for my needs and budget.

Her customer service was outstanding, and she made what can sometimes be a stressful process feel simple and easy. I truly appreciate her honesty, responsiveness, and dedication to helping her clients. If you're looking for someone who genuinely cares and provides exceptional service, I highly recommend Rosemarie at State Farm!"
We responded:
"Thank you for your 5 star review!!! Glad we can help!!!"
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Louis Thomas

July 30, 2026

5  out of  5
rating by Louis Thomas
"Israel gave me excellent service, highly respectful and knowledgeable about the vehicle. I drive a nice conversation. I think he deserves a raise."
We responded:
"Thank you for the 5-star review of Jeff Marks’s team - we really appreciate your kind words! "
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Luis Flores

July 28, 2026

5  out of  5
rating by Luis Flores
"Rosmary was Very nice and helpful"
We responded:
"Thank you so much for your wonderful feedback of us here at Jeff Marks’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Jeff Marks’s Insurance Team "
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Francisco Ballon

July 28, 2026

5  out of  5
rating by Francisco Ballon
"The agent who helped me resolve my inquiry immediately. Super effective and kind"
We responded:
"Hi Francisco, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Jeff Marks, Your State Farm Agent "
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Philip Chang

July 27, 2026

5  out of  5
rating by Philip Chang
"Robert is always very helpful when I need assistance with all my policy matters"
We responded:
"Philip, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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M Datti

July 24, 2026

5  out of  5
rating by M Datti
"Straightforward and very reasonable. Must love an agency that’s providing great coverage without aiming to empty your pockets. Thanks Israel!"
We responded:
"Thank you so much for the 5 stars, M! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Marissa Sopp

July 24, 2026

5  out of  5
rating by Marissa Sopp
"Israel was wonderful and very informative"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Pinole insurance team. "
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jonathan orozco

July 18, 2026

5  out of  5
rating by jonathan orozco
"5 stars all around"
We responded:
"jonathan, thank you for the amazing review! Our Pinole insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jeff Marks, your State Farm Agent "
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Jonathan Orozco

July 17, 2026

5  out of  5
rating by Jonathan Orozco
"jeff’s the man"
We responded:
"Thank you so much for the 5-star rating, Jonathan! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jeff Marks "
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yolanda norwood

July 16, 2026

5  out of  5
rating by yolanda norwood
"The experience is great. They’re very attentive on my needs and I want to take the whole team for helping me do this process."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Ademir Bernardez

July 16, 2026

5  out of  5
rating by Ademir Bernardez
"Roberto era muy bueno! GIVE HIME MORE MONEYA"
We responded:
"Thank you so much for your wonderful feedback of us here at Jeff Marks’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Jeff Marks’s Insurance Team "
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Carol Archie

July 3, 2026

5  out of  5
rating by Carol Archie
"Agent Mark's, customer service representative (s) are very helpful whenever I call into the office and they have great customer service skills."
We responded:
"Thank you for the fantastic review, Carol! We are always here to help with your insurance needs here in Pinole . "
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Omar

July 1, 2026

5  out of  5
rating by Omar
"Helpful, quick, and to the point. If you need insurance, Jeff and his team are who you can count on!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jeff Marks’s Team. "
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Mark Foreman

June 26, 2026

5  out of  5
rating by Mark Foreman
"Robert is always attentive to my needs when ever I need assitance"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jeff Marks’s Team! We deeply appreciate your kind words here in Pinole . "