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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carol Archie

Carol Archie

July 3, 2026

5  out of  5
rating by Carol Archie
"Agent Mark's, customer service representative (s) are very helpful whenever I call into the office and they have great customer service skills."
We responded:
"Thank you for the fantastic review, Carol! We are always here to help with your insurance needs here in Pinole . "
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Omar

July 1, 2026

5  out of  5
rating by Omar
"Helpful, quick, and to the point. If you need insurance, Jeff and his team are who you can count on!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jeff Marks’s Team. "
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Mark Foreman

June 26, 2026

5  out of  5
rating by Mark Foreman
"Robert is always attentive to my needs when ever I need assitance"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jeff Marks’s Team! We deeply appreciate your kind words here in Pinole . "
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Abbas Ahmady

June 23, 2026

5  out of  5
rating by Abbas Ahmady
"Robert is an awesome agent! He went above and beyond to help us and gave us a lot of valuable tips about our insurance policy. If you're looking for great service, definitely ask for him!"
We responded:
"Thank you for taking the time to leave such a great review, Abbas. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Reina Roberts

June 19, 2026

5  out of  5
rating by Reina Roberts
"Very pleasant person to talk to ."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jeff Marks’s Team. "
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John Austin

June 17, 2026

5  out of  5
rating by John Austin
"Called for a simple request, less than 5 minutes later, request was completed. Can't ask for more than that."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jeff Marks’s Team. "
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Jessica Redditt

June 10, 2026

5  out of  5
rating by Jessica Redditt
"I always have an outstanding experience with Jeff Marks' office, and Robert Tognetti in particular. Robert is responsive and makes sure I have the coverage I need at the best price. I have insured close to a dozen vehicles/motorcycles with this State Farm office and am consistently pleased with their service."
We responded:
"Thank you for the amazing review, Jessica! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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James Greer

June 9, 2026

5  out of  5
rating by James Greer
"A 3 minute conversation and all was fixed!"
We responded:
"Thank you for your kind review of State Farm Agent Jeff Marks’s Team. We appreciate it!"
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Jose Luis Flores

May 22, 2026

5  out of  5
rating by Jose Luis Flores
"Robert was very professional and assisted me but unfortunately your premium were too high"
We responded:
"Thank you for the 5-star review, Jose! Here on State Farm Agent Jeff Marks’s Team, we are proud to serve our community and appreciate your recognition. "
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Ricardo Carnero

May 21, 2026

5  out of  5
rating by Ricardo Carnero
"Robert has been very helpful and explanatory with all of my questions. Pleasant and patient and very knowledgeable"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Pinole to know that you had such a wonderful experience with us here on State Farm Agent Jeff Marks’s Team."
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Terrance McCants

May 21, 2026

5  out of  5
rating by Terrance McCants
"Robert is always very helpful when I reach out for service"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Pinole to know that you had such a wonderful experience with us here on State Farm Agent Jeff Marks’s Team."
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Ruchelle Merdia

May 20, 2026

5  out of  5
rating by Ruchelle Merdia
"Very knowledgeable and easy to talk to. Thank you!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Denise Saavedra

May 20, 2026

5  out of  5
rating by Denise Saavedra
"Robert was very helpful. He answered all my questions. His callback response was very quick. I recommend State Farm."
We responded:
"Denise, thank you for your wonderful review of State Farm Agent Jeff Marks’s Team!"
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Eliza James

May 20, 2026

5  out of  5
rating by Eliza James
"I greatly appreciate Rob’s help
When it comes to him, he’s all about doing what’s best for the customer and staying ethical and professional

There have been times where I was panicking overly emotional, and he was still able to focus and properly advise me as my auto insurance agent

Rob is definitely my favorite agent out of all the agents I’ve had over the years
Highly respectable"
We responded:
"Eliza, thank you for your wonderful review of State Farm Agent Jeff Marks’s Team!"
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Daniel

May 19, 2026

5  out of  5
rating by Daniel
"Robert is very helpful"
We responded:
"Wow, thank you for the 5-star review, Daniel! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Sigster 1

May 14, 2026

5  out of  5
rating by Sigster 1
"When ever I reach out Robert always very pleasant to deal with"
We responded:
"Thank you so much for the 5-star rating, Sigster! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Dianna Gomez

April 29, 2026

5  out of  5
rating by Dianna Gomez
"Israel efficient and excellent service."
We responded:
"Thank you for the fantastic review, Dianna! We are always here to help with your insurance needs here in Pinole . "
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Burgundy Chaffon

April 10, 2026

5  out of  5
rating by Burgundy Chaffon
"Robert was a pleasure to delay with very attentive to details went over multiple scenarios thank for great customer service"
We responded:
"Burgundy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jeff Marks’s Team is just a call or email away!"
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Cynthia Andallo

April 6, 2026

5  out of  5
rating by Cynthia Andallo
"Robert tone tri was very helpful!"
We responded:
"Thank you for taking the time to leave such a great review, Cynthia. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Ricky Lopez

April 3, 2026

5  out of  5
rating by Ricky Lopez
"Outstanding service, Israel did an amazing job walking me through every step!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jeff Marks’s Team. "
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heyliquette reyes-salinas

April 1, 2026

5  out of  5
rating by heyliquette reyes-salinas
"Robert has just been such an amazing help with everything. Always willing to help and support his customers."
We responded:
"Thank you so much for the 5-stars, heyliquette! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jeff Marks’s Team anytime."
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Rolledbyjay

April 1, 2026

5  out of  5
rating by Rolledbyjay
"Great worker always has a great attitude"
We responded:
"We are grateful for your 5-star review, Rolledbyjay! Thanks for taking a moment to share your positive rating of State Farm Agent Jeff Marks’s Team here in Pinole . "
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Julio Suarez

March 31, 2026

5  out of  5
rating by Julio Suarez
"LIZ was very helpful and informative attention to detail!!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jeff Marks’s Team. "
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JH

March 28, 2026

5  out of  5
rating by JH
"Robert helped with a thorny billing/policy issue with professionalism and speed."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jeff Marks’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Rose Ngim

March 26, 2026

5  out of  5
rating by Rose Ngim
"Robert is very diligent and helpful. I am always satisfied with his service."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jeff Marks’s Team. "