State Farm® Insurance Agent Jeff Marks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Burgundy Chaffon
April 10, 2026
"Robert was a pleasure to delay with very attentive to details went over multiple scenarios thank for great customer service"
"Burgundy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jeff Marks’s Team is just a call or email away!"
Cynthia Andallo
April 6, 2026
"Robert tone tri was very helpful!"
"Thank you for taking the time to leave such a great review, Cynthia. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Ricky Lopez
April 3, 2026
"Outstanding service, Israel did an amazing job walking me through every step!"
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jeff Marks’s Team. "
heyliquette reyes-salinas
April 1, 2026
"Robert has just been such an amazing help with everything. Always willing to help and support his customers."
"Thank you so much for the 5-stars, heyliquette! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jeff Marks’s Team anytime."
Rolledbyjay
April 1, 2026
"Great worker always has a great attitude"
"We are grateful for your 5-star review, Rolledbyjay! Thanks for taking a moment to share your positive rating of State Farm Agent Jeff Marks’s Team here in Pinole . "
Julio Suarez
March 31, 2026
"LIZ was very helpful and informative attention to detail!!!"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jeff Marks’s Team. "
JH
March 28, 2026
"Robert helped with a thorny billing/policy issue with professionalism and speed."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jeff Marks’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Rose Ngim
March 26, 2026
"Robert is very diligent and helpful. I am always satisfied with his service."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jeff Marks’s Team. "
Al
March 23, 2026
"Had to give 5 stars to Israel who was extremely helpful. super efficient too!!"
"Al, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jeff Marks’s Team!"
Alaa Alsaadi
March 18, 2026
"I’m very happy I canceled my insurance with this State Farm agent—and with State Farm completely. After my experience, I would never go back, even if it costs me more with another insurance company. Charging me a $25 fee just because my debit card was lost and my payment declined was completely unreasonable. Instead of understanding the situation, they chose to penalize me. Even though I paid my bill the very next day after finding out, they still charged the fee. This experience showed a lack of customer care, and I won’t be doing business with them again."
"Hi Alaa, We appreciate you bringing this issue to our attention. Please accept our apology for the inconvenience we've caused. We hope you can give us the chance to turn your experience around. For training purposes please call me at 510-724-6866 to advise who you spoke to when your credit card was lost. Thank you Jeff Marks"
Ronald fiorani
March 18, 2026
"5 estrellas para Alexis la verdad que muy eficiente Me resolvió mi problema en menos de cinco minutos y terminé contento. Después de mucho tiempo. La verdad quedé impresionado con su eficiencia. Gracias muchas gracias Alexis gracias a todo el equipo de State Farm Fredy es Uno de los mejores agentes para mí. Gracias por todo."
"Ronald thank you for your 5 star review!!"
Hugh Mungus
March 13, 2026
"Called in to ask general questions about insurance and Israel was very helpful and professional"
"Thank you so much for the 5-stars, Hugh! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jeff Marks’s Team anytime."
Alyssa Padia
March 11, 2026
"Robert is always super helpful when I come to the office. I have a busy schedule, and he understands that, so he works quickly to answer my questions, give me my options, and finish the task. Truly appreciate his genuine assistance."
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Aurea Velasquez
March 10, 2026
"I’ve been with State Farm insurance for such a long period of time and Mercedes was so helpful and always explaining everything to me. I really appreciate her. Excellent job Mercedes!!!"
"Thank you so much for the 5-star review of State Farm Agent Jeff Marks’s Team! We deeply appreciate your kind words here in Pinole . "
Ernesto Velasquez
March 10, 2026
"Mercedes was always been so helpful when I have questions on my policies. She’s the best."
"Ernesto, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Erma Castillano
March 10, 2026
"I just want to recognize ms. Mercedes. Always great customer service. Sir Jeff and State Farm is so blessed to have her in your team. Many thanks guys for everything you guys do. Ms. Mercedes you rock. Keep up the amazing job."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jeff Marks’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Luis Dona
March 6, 2026
"Good friendly and polite and very knowledgeable. Thankyou"
"Luis, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jeff Marks’s Team is just a call or email away!"
Ursula Watson
March 4, 2026
"When my son passed away unexpectedly, I was not only grieving, but I had the huge task of settling his estate. Robert Tognetti at State Farm Insurance (Jeff Marks agent) went over and above to get some insurance issues settled so my son's house could be put up for sale. It took a few days, but Robert kept me posted on what was going on and what the next steps would be. Unfortunately, the high level of customer service Robert gives is rather uncommon these days. Thanks, Robert."
"Thank you so much for the 5-stars, Ursula! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Mark Foreman
March 2, 2026
"Robert is always attentive to my needs when ever I need assitance"
"Thank you so much for the 5-star review of State Farm Agent Jeff Marks’s Team! We deeply appreciate your kind words here in Pinole . "
keep n it og
February 27, 2026
"Customer service is always amazing with Robert and ask for him every time"
"Thank you for your kind review of State Farm Agent Jeff Marks’s Team. We appreciate it!"
Rigoberto Gonzalez
February 27, 2026
"Robert was very Hel full wirh the entire clima process"
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jeff Marks’s Team here in Pinole . "
Kevin Alexander
February 26, 2026
"Robert Was Very Helpful & He Helps Me Out Every Time I Come In For Help. Jeff Is Very Helpful Also."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jeff Marks’s Team. "
Ty I
February 24, 2026
"Robert at State Farm has amazing talking skills making him great talk with. He explained everything clearly if any questions were brought up. Highly recommend."
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jeff Marks’s Team. "
ava tognetti
February 24, 2026
"Andrew was awesome"
"Ava thank you for your 5 Star review!! "
Juvy Rodesno
February 3, 2026
"Robert was very helpful would have gone with policies but premiums were too high"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jeff Marks’s Team. "